Maybo: Managing ConflictThe SAFER Approach  
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Conflict Management Case Studies: SAFERcare

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CM and non-pain compliant PI skills used successfully in care
Castlebeck, an independent care provider, having undertaken Maybo conflict management and physical intervention training for two years, progressed to the new Maybo licensed programme (MLP)
 

Improved security in A&E
Policy and training measures lead to a safer working environment
 

Full TNA provides rigour and long term results
NHS Greater Glasgow & Clyde. Review and training for high risk roles, including physical intervention
 

Glasgow care for homeless becomes safer
The Glasgow Homelessness Service provides accommodation and support services to the homeless, and has developed a multi-faceted strategy to reduce the likelihood and impact of conflict and violence.
 

Gretton Homes - evaluation of Maybo training
Support workers at Gretton Homes are now able to handle potentially violent residents with reduced risk to themselves and the resident. A survey carried out, after specialist training, showed a reduced number of incidents, improved confidence, and effective use of the skills learned.
 

Ambulance trust partnership examines violence
Six ambulance trusts, UNISON and conflict specialists Maybo worked in partnership to identify the specific training needs of Ambulance Personnel.
 

London Ambulance Service - drop in assaults
Ambulance stations where personal safety training has been introduced show reported incidents of physical violence down by 26% within a year.
 

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