Maybo Solutions > Tutor Training

Trainer training in conflict management

Employers and training organisations now have the opportunity to deliver Maybo conflict management and physical intervention training through their own tutors, using Maybo's licensed tutor programme.

The programme offers employers great flexibility plus the rigour needed to better protect staff, service users and the organisation in this critical area of training. Tutors and delegates will benefit from the outstanding resources that accompany this new programme and gain recognition for achievement.

Maybo's Licensed Tutor Programme enables trainers to deliver awarding body accredited Maybo training.

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• Maybo is regarded as a leader in the field of violence risk management and trainer development.
• Maybo training maps to key standards and qualifications and encourages non physical responses to conflict and violence.
• In some workplaces there is also a need for physical intervention skills that can range from disengagement to restrictive holds. Maybo has developed programmes of simple skills based on natural movements that do not rely on strength or aggression. These non-violent skills have been legally and medically reviewed and have earned considerable credibility across different sectors.
• Violence is a complex risk to manage and Maybo helps its clients and tutors to integrate training with other measures to ensure a positive impact.
  

Who is eligible for the Maybo Licensed Programmes?

Requirements differ between sectors and Maybo embraces those set by the leading body in that sector. Maybo can advise and support.

Maybo will assess the organisation's quality assurance processes, including insurance cover and suitability of nominated tutors. Those that pass the criteria will be invited to apply to become a Maybo centre.

Trainers who have already attended Maybo tutor training between 2003 to 2006 may be eligible for a conversion course, provided they have appropriate qualifications and experience. Please email to discuss.

What will be the scope of the licences?

An organisation will typically be licensed to deliver Maybo training in one of the following sectors: 

• Care: Maybo accredited, accessible for Maybo centres in NHS and independent care, ambulance, general hospital, primary care, plus social services. Includes aspects for adults with learning disabilities or mental health issues
• Children: Maybo accredited, accessible for Maybo centres in care, justice or educational environment for children

• Security and licensed retail: BIIAB and Skills for Security accredited.
• Other work sectors: Maybo accredited, accessible for Maybo centres working in housing, local authority, government, justice, retail, transport, utilities, charity and voluntary sectors.

Licences are specific to one programme and scope of end-user delivery. Each sector has different needs and requires specific materials, knowledge and skills.

Administration is simple

Maybo has created a secure web-based management system which provides:
• Simple delegate registration and ordering of resources
• Course administration and recording
• Instant training reports and management information
• Training evaluation –end of course and workplace options

Tutor commitment

For the conflict management there is 10-15 hours of pre-course learning.
 Conflict management         5 days
 Physical intervention in disengagement      3 days
 Physical intervention combined disengagement and holding skills  5 days
Trainers who have already attended Maybo trainer programmes and have extensive training experience will be offered shorter conversion options.

Assessment: Please note that tutors will be assessed. Those not reaching the required level of competency will be deferred. For those wishing to be re-assessed additional learning support may be necessary.

Additional Tutor Development and Coaching: Organisations wishing to increase further the confidence of tutors by additional knowledge and skill capacity can arrange for tailored development or coaching sessions.

CPD opportunities: Tutors can incorporate the relevant City & Guilds qualification (1886 Qualification in the Delivery of Conflict Management Training) and develop further skills.
Maybo includes subscriptions with Maybo ConflictPro to all nominated tutors as standard, within the tutor development costs. As well as providing continuing professional development (CPD) opportunities in specific areas of conflict management, this also provides discount and insurance benefits, subject to status. Training organisations will be listed on the ConflictPro directory.

Revalidation: In order to maintain and build on skill levels trainers will have to attend a revalidation course on an annual basis.

Costs: The 'per-tutor' starting price of the Conflict Management Tutor programme is £795 plus £95 per resource pack. The same fee is charged for the 5 day physical intervention programme. For organisations with more than five tutors in-house options are available.

National qualifications: As part of their conflict management training Maybo tutors can complete the National Qualification Framework City & Guilds 1886 Qualification in the Delivery of Conflict Management Training

End user programme contents

End user sessions are of one to three days duration. The end user training in conflict management maps to City & Guilds 1884 Qualification, (Certificate in Conflict Management) providing further CPD opportunities for delegates seeking qualifications in addition to accreditation.

The professional level of the courses will be emphasised by the high quality workbooks for tutors and delegates. Stress is taken out of the administration because tutors have free user-protected access to Maybo's custom-built on-line management system. This enables tracking of delegate records and ordering of accredited certificates. The price for certificates starts at £15 per delegate for the City & Guilds accredited conflict management course. All figures are subject to P&P and VAT.

Dates of Maybo licensed tutor training

Quality assurance considerations ensure that a strict protocol is followed.

Please do not hesitate to call for further information:
Maybo on 01580 881386, or email 

Adjustments: Maybo reserves the right to limit or extend the scope of licensed delivery at any time at its absolute discretion. This will generally be based on emerging sector requirements or initiatives.
ectors trainers can be licensed in

Please note the following extract from  the research: Violence management training, Antonio Zarola BSc (Hons) MSc and Dr Phil Leather BA MA PhD CPsychol AFBPsS it says:
"It takes considerable time, energy and resource to build up the competence and confidence level to take on the role of a violence management training specialist.However appropriate the process for selecting or designing a particular violence management programme, unless trainers have been selected and developed to meet particular standards the training is unlikely to be effective.¨