Welcome to Maybo's fifth e-newsletter.

This month we have changed the format to enable you to see at a glance which items are of interest to you, and then click through to our website for the full version.

Qualification available
Maybo's own main news is that we have reinforced our position as UK leader in conflict management by being the first to offer a City & Guilds qualification in conflict management.

The qualification, a Vocational Related Qualification (VRQ), has been developed in partnership with City & Guilds. It provides people working in roles where conflict can occur with the knowledge and practical skills they need to protect themselves and their organisation. The qualification will be part of the national framework from February 2005. For further details on the qualification visit the services page of the Maybo website.

Protective vest debate
Many organisations are considering issuing stab or bullet proof vests to frontline staff. Maybo hopes that where they are used that all staff involved do not neglect other personal safety measures.

Other news items in conflict management:

Housing trust issues protective clothing
London and Quadrant Housing Trust has issued protective clothing to its senior officers due to violence at work.

Petty offenders now risk instant fine
Fixed penalty fine introduced for first-time petty offenders

Cowboy clampers reined in by Security Industry Authority
Licensing of clampers starts on November 1 2004

Low level thuggery shows an increase
British Crime Survey shows fall in thefts and rise in violent crime

One in three co-op stores attacked in 2003
Survey shows increase in attacks on staff in local stores.

If you have any questions about any of these items or any other conflict management issue please phone Maybo on 0870 3661 220. Also we would appreciate feedback on our newsletters, email tamara@maybo.com

Regards,
The Maybo Team.
www.maybo.com

Maybo Newsletter