Insights, expertise and case studies that support safer practice

Looking Behind Behaviour: Why Our Survival Brain Often Takes Control During Conflict

Understanding the neuroscience behind distress, conflict and safer interactions

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From Crisis to Care: Rethinking Safety for People in Mental Health Crisis in Urgent and Emergency Settings

How urgent and emergency services can keep people in mental health crisis safe, drawing on the HSSIB investigation into care at moments of acute distress.

From Confrontation to Confidence: Reducing Assaults on Retail Staff by Over 50%

How a major national retailer reduced assaults on staff by over 50%, cut theft and stopped using restraint in most stores.

Using the VERA Model to Support People Living with Dementia

An evidence-based approach to communication and de-escalation using Validation, Emotion, Reassurance and Activity.

When Training Becomes a Line to Cut, Risk Becomes a Line to Carry

Why reducing workforce capability may quietly increase operational, financial and reputational exposure

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Achieving Positive and Safer Outcomes in Social Care

How Active Pathways achieved outstanding training satisfaction rates across their Mental Health and Learning Disability services in Lancashire and Yorkshire.

Mental Health First Aid vs Mental Health Crisis Response

Increasingly organisations acknowledge that their teams may at times benefit from everyday mental health support. Many UK based organisations

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From Prediction to Prevention: Embedding Dynamic Violence Risk Assessment in UK Acute Hospitals

Violence and aggression remain among the most persistent safety challenges facing UK acute hospitals. Despite national standards, reporting requirements,

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Addressing the challenges in Healthcare Security: The importance of a Training Needs Analysis

Lead consultants Simon Whitehorn and Matt De Valiant discuss this topic in Maybo's latest webinar Q&A Session