About Maybo

30 years of cross-industry experience

For three decades, Maybo has been at the forefront of developing innovative training programmes that empower staff to respond confidently and compassionately to risk behaviours.

Founded on the principle that every interaction matters, we've dedicated ourselves to creating training solutions that don't just teach skills, they transform workplace cultures.

Bill Fox, Maybo Founder and Chair

What guides our work

Purpose, mission, vision and values

Vision Mission Purpose

Our values

Our values guide how we work with individuals and organisations—listening deeply, co-creating solutions, and using modern, person-centred learning to help people and leaders think differently and act with purpose. These values aren’t just ideals—they’re the behaviours we live by every day.

We take time to understand people, behaviours, and organisational challenges—so we can design meaningful learning that leads to real change.

Why this matters

When we understand what truly matters and can identify the real ‘problems to be solved’—behavioural challenges, pressures, and outcomes—learning experiences become more than informative; they become transformational.

You’ll see us

  • Asking questions to uncover the root causes of behaviour and the context that shapes it
  • Listening deeply to people’s experiences—staff, clients, service users, and leaders
  • Exploring what success looks like: what people need to do differently, safely or more effectively
  • Clarifying the outcomes organisations want to see—both in behaviour and culture
  • Aligning training with real-world scenarios, challenges and expectations
  • Using tools like the “5 Whys” and behaviour analysis to connect training to purpose

30

years of experience

1M+

staff trained

500+

organisations served annually

Sectors

Training tailored to your organisation

Why Maybo

Subject expertise enhanced by real-world experience

Wherever the potential for conflict and behaviours of concern exists, Maybo seeks to reduce risk and promote positive and safer outcomes.

We have always sought to go where others follow, creating the first nationally accredited conflict management and physical intervention courses in the UK in 1996. Our commitment to positive and safer outcomes keeps us at the forefront of learning and best practice.

Most of our team have worked with us for over 10 years after long careers in operational roles and diverse settings. Their subject expertise is enhanced by real-world experience, so learning is realistic, relevant and reflects the challenges staff meet at work.

Your trusted partner

  • More than one million people trained since 1996
  • Over a thousand active trainers globally
  • A dedicated team of subject and sector experts
  • The widest range of role-based training programmes in this complex risk area
  • A diverse, highly qualified training team with extensive real-world experience
  • An unparalleled range of delivery methods using the latest learning technologies
  • A partnership approach, based on mutual commitments to achieve lasting results

Our people

A team built to meet your needs

We are people from a diverse range of professional backgrounds who share a belief that everyone has the right to provide and use any service free from risk of harm.

Our leadership team

Maybo is led by its Founder and Executive Chairman, Bill Fox, who is internationally renowned for his knowledge and expertise in strategies for reducing violence and restrictive practices, having pioneered learning and innovation in this field for three decades. Maybo Australia is led by Lorraine Harvey, whose team supports employers and their staff throughout Australia and New Zealand.

Our trainers

Our highly skilled trainers operate across the UK, Europe, Australia, New Zealand, Canada and the USA. Collectively they have trained over 500,000 people in Maybo programmes, with consistently outstanding feedback and results. They undergo robust professional development and work within Maybo's strict ethical and quality standards.

Our specialists

Our specialists advise on all aspects of training and strategy, from policy to risk assessments and control measures, helping you make informed decisions that reduce the risks of conflict and violence in your organisation.

Our support team

Our support team are passionate about delivering on our promises and pride themselves on high standards and a commitment to service excellence.

Our reach

Local teams around the world

We support organisations across the UK, Europe, Australia, New Zealand, Canada and the U.S.

Map of the UK, Ireland and Europe with our office in East Sussex

UK & Europe

+44 (0)20 3966 7400

info@maybo.com
Map of Australia and New Zealand marking Sydney and Auckland

Australia & New Zealand

+61 (0)272 550 607

info@maybo.com.auinfo@maybo.co.nz
Map of Canada and the United States with our offices in Vancouver and Chicago

Canada & U.S.

+1 (604) 900 1828

info@maybo.com

Quality and accreditation

Accredited, certified and independently assessed

City & Guilds

Maybo training programmes have been accredited by City & Guilds since 2004.

Find out more →

Association of Certified Training

Maybo can deliver training certified by ACT (formerly Bild ACT) as complying with the Restraint Reduction Network Training Standards to services that meet certification requirements (UKAS number 10766).

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ISO 9001:2015

Assessed and approved by QAS International as meeting the ISO 9001 quality management standards since 2012.

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ISO 14001:2015

Assessed and approved by QAS International to the ISO 14001 environmental management standards since 2013.

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Cyber Essentials

A UK Government-backed scheme that protects against cyber attacks.

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WCAG 2.1 A and AA

Maybo eLearning has been assessed by Shaw Trust Accessibility Services against the Web Content Accessibility Guidelines 2.1 A and AA, tested by people with a wide range of disabilities and found to be accessible.

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Founding sponsor

Workplace Violence Reduction Awards

We are proud to be the founding sponsor of the Workplace Violence Reduction Awards.

Discover how we can help you create a safer workplace

Talk to our team about training tailored to your people, risks and environment.

Book a call