eLearning: Reducing Retail Conflict and Violence Risks: COVID-19 Edition
Maybo has partnered with ORIS Media to offer 1000 free places on our eLearning course ‘Reducing Retail Conflict and Violence Risks: COVID-19 Edition’. The course explores the risks we may experience and the steps we can take to prevent and reduce conflict situations.
It introduces the risks and vulnerabilities present when working in customer-facing retail roles and highlights how to take measures to keep yourself safe when you encounter potentially risky situations. It has been updated to include advice relevant to COVID 19 in addition to covering more regular scenarios, such as angry customers, theft and disruptive behaviours experienced in our shops and restaurants, including:
- Recognising proactive measures to reduce the risk of work-related violence
- Key messages and employer considerations
- Safety Guidance
- Addressing behaviours of concern
- Actions following an incident
Click here to request free access to this eLearning course.
For information on a low-cost license for this course or a tailored version for your organisation, please get in touch.