• Maybo's conflict management, personal safety and lone worker training provides peace of mind that your colleagues have the skills to manage challenging situations safely

    Community Services

    For over 25 years Maybo has supported a diverse range of community services with tailored conflict management training and guidance on safer working practices for their staff working at centres and/or out and about in the community. Our training builds awareness, skills and confidence in how to handle difficult situations and hostility in respectful ways, improving staff safety and service experience.

    Proven experience and expertise

    Maybo supports a wide range of local authority services, housing associations, charities and voluntary and social enterprises with guidance and training tailored to each job role, the specific tasks and activities performed and conflict/risk scenarios experienced.

    Whether working remotely in an inspection or enforcement role, dealing with challenging telephone/video calls, or ensuring the care of vulnerable children or adults and undertaking home visits, staff need to be able to reduce and defuse emotive situations and manage behaviours of concern in safe and respectful ways. 


    Choose your sector

    • Web Content Accessibility Guidelines (WCAG) 2.1 A and AA

      Maybo eLearning has been assessed by Shaw Trust Accessibility Services inline with the Web Content Accessibility Guidelines (WCAG) 2.1 A and AA criteria. It has been tested by people with a wide range of disabilities and found to be accessible.

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    • City & Guilds Accreditation

      Maybo training programmes have been accredited by City & Guilds since 2004

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    • ISO 14001:2015 Certified

      Maybo has been assessed and approved by QAS International to the ISO 14001 environmental management standards since 2013

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    • ISO 9001:2015 Certified

      Maybo has been assessed and approved by QAS International as meeting the ISO 9001 quality management standards since 2012

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