Proven experience and trusted expertise
Maybo understands the diverse needs of staff who work in the events sector. We believe that most conflict can be avoided or defused through good customer service and positive communication skills. However, personal safety risks are greater in environments where there is a heightened risk from alcohol, drugs, large groups and crowds.
Our training curriculum has been developed to ensure everyone gets the level of training they need for their specific role. Our physical intervention programme is the preferred choice for the major security, event and venue operators and formed a core part of the mandatory training provided to over 20,000 personnel at the London 2012 Olympic Games.
We also worked with the British Institute of Innkeeping Body (BIIAB) to develop risk reduction guidance and the first conflict management qualifications for the licensed retail sector. These awards became the benchmark upon which the Security Industry Authority (SIA) modelled the conflict management and physical intervention aspects of its regulatory requirements for door supervisors.
We now work extensively with leading awarding organisations including BIIAB, Highfield, Edexcel, City and Guilds to provide the industry with relevant, effective training programmes and materials. All of our courses are approved for use by SIA endorsed awarding bodies.