• BILD accredited training that responds to the needs of people with learning disabilities or autistic spectrum disorders

    • Understanding behaviour and reducing restrictive practices

    • Understanding how Autism shapes the way people experience and interact with the world around them

    Learning Disabilities and Autism

    From our in-depth PBS programmes through to our de-escalation and physical skills content, we have developed low arousal approaches for people with learning disabilities, autistic spectrum disorders or differing sensory needs

    Positive approaches to behaviour

    Maybo is passionate about the delivery of person-centred, human rights-based models of care that reduce the need for restrictive practices and improve service user’s quality of life.

    Our learning methods are consistent with the principles of positive behaviour support, focusing on primary and secondary strategies for preventing and defusing behaviours of concern. This helps staff to:

    • Better understand a person’s physiological and emotional needs
    • Improve their environment
    • Engage them in ways that reduce behaviours of concern
    • Promote respect and choices for the individual

    Alongside proactive strategies to reduce behaviours of concern, we teach reactive strategies that help carers to safely manage and de-escalate challenging situations that arise. Our physical skills are proven to be gentle and low arousal, yet safe and robust when required as a last resort.

    Our work within adult and children’s services is BILD accredited and in line with guidance from the RRN, NHS Protect, DHSC, CQC, NICE, Skills for Health and RCN.

    We are the preferred training partner for many of the largest care providers in the UK, Australia and New Zealand.

    Maybo Training Programmes

    Explore the range of training modules in our learning disability curriculum below

    • eLearning

    • Classroom

    • Train the trainer

    • Blended learning

    • Promoting Human Rights and Reducing Restrictive Practices

      This module explores the principles of supporting a person's needs through a human rights approach. It develops learners' ability to take effective, person-centred measures to reduce restrictive practices that might be used intentionally or in some cases without realising they are restricting the person's liberty or autonomy.

      • Underpinning legislation, principles and definitions
      • Strategies to improve quality of life and reduce risk
      • Recognising restrictive practices
      • Ethical decision making

       

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Train the trainer Train the trainer
      • Blended learning Blended learning
    • Understanding Behaviour: A PBS Approach

      This module is designed for people providing care and support to people with learning disabilities or autism. It aims to develop their understanding of Positive Behaviour Support (PBS) and person-centred support.

      Principles of Positive Behaviour Support (PBS)

      • Understanding PBS
      • Principles of PBS
      • Three key areas of PBS

      Characteristics of Behaviour 

      • Behaviour considerations
      • Behaviours of concern
      • Effects of behaviours of concern

      Factors That Influence Behaviour

      • Factors that can influence behaviour
      • How inhibitors can influence behaviour

      Functions of a Person's Behaviour

      • Fast and slow triggers
      • Identifying the function of a person's behaviour


      This module is normally combined with the following Maybo modules to form a two-day PBS training programme:

      1. Promoting Human Rights and Reducing Restrictive Practices
      2. Understanding Behaviour: A PBS Approach (this module)
      3. Observing Behaviour to Inform PBS Plans and Strategies
      4. Implementing Person-Centred Active Support

       

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Train the trainer Train the trainer
      • Blended learning Blended learning
    • Observing Behaviour to Inform PBS Plans and Strategies

      This module is designed for people providing care and support to children or adults with learning disabilities or autism. It will develop their ability to contribute to behaviour-informed positive behavioural support plans and strategies.

      • Observation, recording and reporting approaches
      • Actions to protect vulnerable people
      • Positive planning
      • Proactive and reactive strategies
      • Reinforcing behaviour in a PBS framework


      This module is normally combined with the following Maybo modules to form a two-day PBS training programme:

      1. Promoting Human Rights and Reducing Restrictive Practices
      2. Understanding Behaviour: A PBS Approach
      3. Observing Behaviour to Inform PBS Plans and Strategies (this module)
      4. Implementing Person-Centred Active Support

       

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Train the trainer Train the trainer
      • Blended learning Blended learning
    • Implementing Person Centred Active Support

      This module is designed for people providing care and support to people with learning / intellectual disabilities or autism. It aims to develop their ability to implement person-centred active support and PBS values.

      • Observation, recording and reporting approaches
      • Actions to protect vulnerable people
      • Positive planning
      • Proactive and reactive strategies
      • Reinforcing behaviour in a PBS framework

      This module is normally combined with the following Maybo modules to form a two-day PBS training programme:

      1. Promoting Human Rights and Reducing Restrictive Practices
      2. Understanding Behaviour: A PBS Approach
      3. Observing Behaviour to Inform PBS Plans and Strategies
      4. Implementing Person-Centred Active Support (this module)

       

      Delivery methods:

      • Classroom Classroom
      • Train the trainer Train the trainer
      • eLearning eLearning
      • Blended learning Blended learning
    • Positive Approaches to Behaviour: Learning Disabilities and Autism

      This module provides learners with positive and proactive approaches to managing behaviours of concern based on respect for the individual.


      Risks, Rights and Responsibilities

      • Behaviours of concern
      • Rights and responsibilities
      • Planning to reduce risks and vulnerabilities 


      Factors That Influence Behaviour

      • Common functions of behaviours of concern
      • Instinctive reactions to emotional or threatening situations
      • Potential triggers in self and others
      • Levels of escalation


      Positive Interactions and Choices

      • People's needs and expectations
      • Influencing positive outcomes
      • Overcoming barriers to communication

       

       

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Train the trainer Train the trainer
      • Blended learning Blended learning
    • Safer De‑escalation: Learning Disabilities and Autism

      This module covers person-centred de-escalation strategies to alleviate a situation and prevent distress or behaviours of concern from escalating.

      Dynamic Risk Assessment

      • Maybo SAFER model
      • Risk identification
      • Informed decision-making
         

      De-escalation Skills

      • Positive, non-aggressive approaches
      • Safer positioning and teamworking skills 
      • Strategies to defuse, calm and resolve

      Personal Safety and Post-incident

      • Responding to behaviours of concern
      • Heightened risk indicators
      • Exit strategies in higher-risk situations
      • Post-event impact and responsibilities

       

      Delivery methods:

      • eLearning eLearning
      • Classroom Classroom
      • Train the trainer Train the trainer
      • Blended learning Blended learning
    • Personal Safety and Disengagement

      This module provides additional practical strategies for reducing risks of assault and can include low level escorting and re-direction skills.

      It is relevant for employees whose roles require them to engage with people whose behaviour can be unpredictable.

      Risks, Rights and Responsibilities

      • Defining defensive skills and interventions
      • Risks of using physical skills
      • Authority for the use of physical skills
      • Individual and team responsibilities 
      • The importance of secondary strategies to reduce the need for physical skills


      Defensive Personal Safety Skills to Avoid Assault and Disengage

      • Training and operational risks associated with the use of Maybo physical skills
      • Low arousal positioning and defensive skills to avoid assault and reduce risk
      • Low arousal skills to release from wrist and clothing grips
      • Contextual applications of Maybo disengagement skills

       

      Delivery methods:

      • Classroom Classroom
      • Train the trainer Train the trainer
    • Redirection and Guiding

      This module provides additional low arousal redirection and guiding skills. 

      • Training and operational risks
      • Low arousal physical intervention skills to prompt or guide an individual
      • Low arousal physical intervention skills to re-direct an individual
      • Applications of Maybo low/ non-restrictive skills relevant to role

       

      Delivery methods:

      • Classroom Classroom
      • Train the trainer Train the trainer
    • Safer Holding (BILD Accredited)

      This BILD (PIAS) Accredited module provides non-aggressive physical intervention skills for use as a last resort to prevent people from coming to harm. 

      Building on the skills and approaches in earlier modules, this module develops restrictive intervention skills for containing and holding people in both standing and seated scenarios when required as a last resort.
       

      Recognising and Reducing Risk

      • Key risk factors of restrictive physical interventions
      • Individual and team responsibilities to reduce risk and respond to medical emergencies

      Holding and Escorting

      • Training and operational risks associated with non-pain compliant restrictive skills
      • Non-aggressive restrictive holding and escorting skills 
      • Structured exercises
      • Positioning and teamwork in transitions between skills

      Containing and Supporting

      • Reduce risk whilst containing a seated person
      • Teamwork skills to support a person to a seated position on the floor
      • De-escalation and re-engagement skills
      • Applications relevant to the role

       

      Training in the use of restrictive interventions must only be provided within the context of a commitment to the reduction of the use of all restrictive interventions and the provision of person-centred support.

      Some services and roles may require training in higher levels of intervention and equipment, which Maybo can provide subject to controls.

      See Standard 2.8 of the BILD RRN Training Standards 2019 for further guidance on providing staff with restrictive intervention training. 

       

      Delivery methods:

      • Classroom Classroom
      • Train the trainer Train the trainer
    • Safety Pod™ Holding and Containment

      Holding skills for use with the Safety Pod™

      Preparation and Use

      • Features and benefits of the Safety Pod™
      • Health and safety precautions
      • Preparing, using and storing the Safety Pod™

      Seated Holding Skills

      • Using Maybo’s seated wrap skills with the Safety Pod™ 
      • Using Maybo’s wrap reverse skills with the Safety Pod™

       

      Delivery methods:

      • Classroom Classroom
      • Train the trainer Train the trainer

     View more

    Restraint Reduction Network Training Standards 2019

    The 1st April 2019 saw the launch of the new Restraint Reduction Network (RRN) Training Standards 2019 for training services delivered to education, health and social care services that support people with autism, learning disabilities, dementia and mental health conditions across the UK.

    Commissioned by the NHS, the Standards are intended to provide a national benchmark for training in supporting people who are distressed in education, health and social care settings.

    Certification of training services will be a requirement for NHS commissioned services and the Care Quality Commission from April 2020.

    We have been working with BILD ACT (Association of Certified Training) towards certification of our training. The first commercial training organisations to complete certification will be announced by BILD ACT on 20 December 2019.

    As one of the first training organisations involved in the Restraint Reduction Network (RRN) and Positive and Safe Champions Networks, Maybo welcomes these new standards that keep the focus on reducing restrictive practices. We are pleased the standards embrace a person-centred, human rights approach to restrictive interventions which is consistent with our beliefs and training approach.

    • Working with Maybo has helped us to achieve our goal of providing our staff with high-quality training that works. The course facilitators are happy to create bespoke sessions and are excellent at pitching the content to different employee groups. We get excellent feedback from course delegates who also receive an accredited qualification after attending the sessions.

      St Mungo's

    • We receive a truly outstanding and professional level of service from Maybo. Using their training approach has made a difference to the care of our patients.

      The Huntercombe Group

    • It has been a pleasure working with Maybo to coordinate St Mungo’s conflict management learning programme. This solution is ideal for staff and the pre and post support from Maybo is excellent.

      St Mungo's

    • I just wanted to take this opportunity to let the Maybo team know that this week’s training was a pleasure to attend. I have now had a few hours at home to process the experience and to reflect on what we accomplished. The guys were excellent tutors and made the whole week enjoyable as well as a superb learning experience.

      Jersey Hospice Care - Training Co-ordinator

    • All of the Maybo training is connected to the situations that we face at work. As a result, I feel safer and more confident I can support the people in our care.

      Turning Point - Learning Disability Carer

    • As parents running our own team of carers to look after our severely autistic son, Charlie, Maybo techniques offer our staff effective ways to both de-escalate Charlie’s outbursts and to restrain him safely if necessary. Everything we learnt was relevant and tailored to ours and Charlie’s needs.

      Parent

    • Maybo training is second to none and is delivered by professionals who understand the complexities involved in supporting people on the Autism Spectrum.

      Autism Jersey - Chief Operations Officer

    • Maybo were fantastic, taking the time to talk to staff and managers to create a programme that works for that service.

      Turning Point

    • We at Autism Jersey have developed an excellent working relationship with Maybo. I would recommend Maybo to any organisation supporting people who have an Autistic Spectrum Condition.

      Autism Jersey - Chief Operations Officer

    • Maybo have supported Turning Point in creating a flexible, service user-focused training programme that enables us to support the people we work with in a safe environment.

      Turning Point

    • Regarding the introduction of the Safety Pod, everyone who has attended has seen how this will improve on the reduction of using floor restraints. We all feel this is a massive improvement in reducing risk to the service user, as well as staff, and can see how this is less invasive for the service user.

      Cygnet Health Care - Regional Trainer

    • Maybo have continued to be supportive, collaborative and have added value in keeping our services a safe and positive place to be for staff and the people we support.

      Turning Point

    • Our staff team absolutely loved the training and found it to be the most useful and thought-provoking training they had ever been on. One person said ‘why did we not have this 30 years ago when I started?’.

      States of Jersey - Head of Service, Children, Young People, Education and Skills

    • Maybo training has helped our colleagues spot early signs and trigger points where behaviour may become challenging, empowering them to address the situation before it escalates.

      Cornwall Care

    • We use Maybo eLearning as an introduction as this reduces the time spent away from the workplace and allows more time to be spent developing and practising practical skills.

      Cornwall Care

    • We use all levels of Maybo training, including some bespoke courses that have been created by Maybo visiting our services to understand their unique ways of working in a person-centred way to enable positive outcomes for all.

      Turning Point

    • The MLP programme has revolutionised our conflict management and physical intervention training.

      CareTech Holdings

    • We now have a team of carers who are confident in their ability to handle our son's outbursts and violent behaviour with a safe and consistent approach which minimises any risk to both Charlie and those looking after him.

      Parent

    • As a newly qualified Maybo trainer, I am very much looking forward to getting started on training up our staff and can’t wait to attend my next Maybo trainer development course.

      Barnardos - Children's Services Manager

    • There was a significant reduction in the need to use physical interventions and staff and young people’s injuries are minimal, almost non- existent, as a result of using the Maybo techniques.

      CareTech Holdings

    • Maybo training is paced to meet the learning needs and styles of each and every course participant and there is a healthy balance between theory and practice.

      Autism Jersey - Chief Operations Officer

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