Maybo’s Open PALMS™ Model helps us communicate positively while maintaining personal safety. Showing open hands with palms facing upwards is generally considered positive and non-threatening.

This short video illustrates how the use of body language and positioning enable you to display non-aggression towards another person:

Key Principles of the Open PALMS™ Model:

• Position - think about your position in the environment. Ensure you and the person you are communicating with have a clear exit path
• Attitude - adopt a positive and helpful approach
• Look and Listen - use appropriate eye contact and show you are listening
• Make Space - Maintain an appropriate distance for the situation (consider intimate space, social space and stranger space)
• Stance - stand slightly to one side as it’s less confrontational

To request a FREE poster of our SAFER, POPS, SEAL and Open PALMS models, suitable for staff rooms, training rooms, and notice boards, contact us with the link below