Communicating Safely using Maybo's Open PALMS™ Model

      • Maybo News
    • 04.04.24

    Maybo’s Open PALMS™ Model helps us communicate positively while maintaining personal safety. Showing open hands with palms facing upwards is generally considered positive and non-threatening.

    This short video illustrates how the use of body language and positioning enable you to display non-aggression towards another person:

     

     

    Key Principles of the Open PALMS™ Model:

    1. Position - think about your position in the environment. Ensure you and the person you are communicating with have a clear exit path
    2. Attitude - adopt a positive and helpful approach
    3. Look and Listen - use appropriate eye contact and show you are listening
    4. Make Space - Maintain an appropriate distance for the situation (consider intimate space, social space and stranger space)
    5. Stance - stand slightly to one side as it’s less confrontational

     

    To purchase posters of our SAFER, POPS, SEAL™ and Open PALMS™ models, suitable for staff rooms, training rooms and notice boards visit our store.

     

    Get in touch

    If you would like to discuss how we can help you please get in touch with one of our experts today

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