Top-up training for door supervisors and security guards reviewed by SIA

    Training will be a requirement from October 2021

      • Sector News
      • Sector Guidance
    • 02.09.20

    The Security Industry Authority (SIA) has undertaken a review of the top-up training for door supervisors and security guards, which will be required before security licences can be renewed from October 2021.

    The training will include key elements of the new content that the SIA is introducing to licence-linked qualifications in April 2021, so that licence holders have the same basic skills and knowledge as new entrants achieving the updated qualifications.

    The number of practical elements in the training have also been increased to help learners reinforce their knowledge and ensure it is more robust. The practical assessments include: Searching, dealing with conflict, report/statement writing and using communications devices.

    Expanded core learning common unit for all operatives includes:

    • Communication skills
    • Incident management 
    • Health and Safety procedures 
    • Citizens’ arrest 
    • Protecting vulnerable people
    • Emergency procedures
    • Record keeping
    • COVID-19

    Door supervisors

    • An emergency first aid at work qualification (required to take top-up training)
    • Use of equipment such as body worn video recorders, breathalysers and an increased array of Personal Protective Equipment such as stab vests, needle/slash resistant gloves. 
    • Updated terror threat awareness
    • Physical intervention skills training (knowledge and practical)
    • Enhanced content on the management of crowds

     Security guards

    • An emergency first aid at work qualification (required to take top-up training)
    • Additional content covering personal safety and the risks associated with physical intervention. This includes content on how to identify situations that might compromise personal safety and use of strategies like dynamic risk assessment. This does not include any practical physical intervention training
    • Updated terror threat awareness

    Close Protection

    • Additional content covering sector-specific physical intervention skills training. A further announcement on this content will be made later. It is likely that the new Close Protection qualification will be launched at a later date. 

    Tony Holyland, Head of Quality and Standards for the SIA, said: “Our aim is to improve the basic skills, knowledge, and understanding of security operatives so that they can do their jobs more effectively. This will help to improve community safety and to protect the public in the UK.”

    SIA: SIA launches consultation on top-up training for door supervisors and security guards

    Maybo perspective

    The changes aim to improve the basic skills, knowledge and understanding of security operatives so that you can do your jobs more effectively. We welcome top up training on physical intervention knowledge and skills as many security operatives have had no refresher training in this (or conflict management) despite this being an employers responsibility.

    Undertaking training in the COVID-19 environment can be challenging, yet security operatives across a range of sectors and roles continue to experience conflict and violence. It is therefore vital that employers (both security companies and buyers of security services) refresh their knowledge and skills in handling conflict.

    During restrictions, Maybo’s virtual classroom and eLearning approaches can provide positive options for operatives who may have undergone their SIA training some years ago and help better protect them and their employers: click here

    Get in touch

    If you would like to discuss how we can help you please get in touch with one of our experts today

    Related ThoughtSpace items

    • Maybo News
    • Expert Insights

    02.08.22 | Meet the team

    Chief Product Officer, Gary Williams reveals why he feels Maybo training is so effective

    Gary Williams first encountered Maybo as a client in 2005. Impressed with the innovative approach to training, he jumped at the chance to...

    • Maybo News


    Announcement on the loss of our AU & NZ Managing Director Neil Warwick

    It is with profound sadness that we announce the loss of our dear friend and colleague, Neil Warwick, who passed away unexpectedly on...

    • Maybo News
    • Expert Insights

    28.02.22 | Meet the team

    Using Maybo’s Positive Behaviour Support programmes to help people live a life of freedom, choice and independence

    Ellie Barker is a Maybo Trainer in Learning and Development of Positive Behaviour Support at Spectrum Care in Auckland. In this article,...

    Discuss your training with one of our experts