CQC calls for care provision to be person-centred, promoting dignity, privacy and human rights

    Guidance aims to improve outcomes and quality of life

      • Sector News
    • 09.10.20

    The Care Quality Commission (CQC) has published guidance which aims to help providers who support autistic people and/or people with a learning disability, improve outcomes and quality of life.

    Right support, right care, right culture, outlines three key factors that CQC expects providers to consider, which includes:

    1. Right support: The model of care and setting should maximise people’s choice, control and independence.
    2. Right care: Care should be person-centred and promote people’s dignity, privacy and human rights.
    3. Right culture: The ethos, values, attitudes and behaviours of leaders and care staff should ensure people using services lead confident, inclusive and empowered lives.

    These measures will now become part of the CQC’s guidance and assessments.

    Kate Terroni, Chief Inspector of Adult Social Care, said: “Autistic people and people with a learning disability are as entitled to live an ordinary life as any other citizen. We expect health and social care providers to ensure autistic people and people with a learning disability have the choices, dignity, independence and good access to local communities that many people take for granted.”

    CQC: Services for autistic people and people with a learning disability
    CMM: Right support, right care, right culture

    Maybo perspective

    Maybo training aims to support staff and organisations to provide a person-centred, human rights-based approach to care delivery, with the aim of helping to improve the quality of life of service users, whilst helping organisations meet their regulatory obligations.

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