Resetting the perception of security personnel during COVID-19

    Officers have played a central role in creating safe and secure environments during the pandemic

      • Sector News
    • 08.07.20

    The British Security Industry Association (BSIA), Security Institute and the Security Commonwealth have launched an awareness campaign that aims to highlight the essential role security officers have played in creating safe and secure environments during the COVID-19 pandemic. 

    The private security industry has developed vastly in the last 10 years and the campaign is designed to challenge perceptions and showcase security professionals as respected, valued, professional service providers who are central to protecting people, places and property.

    During the COVID-19 pandemic, security officers have played a key role within critical settings, such as coronavirus testing centres and the NHS Nightingale hospitals. They have also supported the smooth delivery of critical food deliveries from warehouses, managed queues and customers at supermarkets, safeguarded the homeless in sheltered accommodation and supported police patrols in London.

    Mike Reddington, Chief Executive of the BSIA, said the work highlights how security professionals should be considered as key workers that are acknowledged and embedded in our daily lives.

    He continued: “The recognition of security officers as key workers is the start of a re-appraisal of what service they provide to the community in keeping the public safe and secure.  As we exit lockdown and have to navigate public spaces again, they will have a crucial role in supporting public confidence.  We are working closely with the police and all other public bodies to find the best way to achieve this.”

    BSIA: Security industry to reset perceptions of security officers in the public domain

    BSIA: BSIA welcomes latest Securitas campaign displaying the critical importance of security personnel during COVID-19  

    Get in touch

    If you would like to discuss how we can help you please get in touch with one of our experts today

    Related ThoughtSpace items

    • Expert Insights

    07.09.26 | Social Care | Healthcare

    Supporting the People Who Support People Living with Dementia

    Burnout has been on the agenda in health and social care for years. But are we doing enough to support the people whose job it is to care...

    • Sector Guidance

    25.08.26 | Social Care | Healthcare

    Reducing Restrictive Practice in Dementia Care Starts with Understanding Behaviour

    When we talk about reducing restrictive practice in dementia care, attention can quickly turn to what staff should do when a situation...

    • Sector Guidance

    21.08.26 | Social Care | Healthcare

    How Maybo’s Dementia Care Training Aligns with UK National Standards

    Staff supporting people living with dementia need practical skills that reflect current expectations for safe, compassionate and...

    Discuss your training with one of our experts