Proven experience and trusted expertise
Private and in-house security teams operate across diverse roles and settings, each with unique needs, challenges and risks. Understanding and adapting to these differing situations is vital if training is to be relevant and stimulate change in behaviours. We help employers to assess the risks associated with the role and tasks performed and to identify the level of training required.
Our physical intervention and event conflict incident response programmes deliver core regulatory requirements and additional modules for dealing with higher levels of violence risks.
We provide tools to coach and refresh knowledge and skills in the workplace and as specialists in violence reduction, we offer reassurance through access to advice on policy, procedures and incident management.
Operational staff gain the best-recognised training, certification and CPD pathways, helping them secure employment and in some of the most interesting roles.
Our conflict management and violence reduction training aim to ensure that security teams and lone workers have the skills required to identify situations where their personal safety may be at risk and can use effective communication skills to help avoid, diffuse and resolve confrontational situations.
Additional physical intervention and incident response training also helps to ensure that security personnel can respond appropriately to situations that carry heightened safety risks, although we believe that the majority of incidents can be avoided or defused before they escalate.