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Certified Training for Services Supporting Older Adults & People Living with Dementia
Help staff understand behaviour, reduce distress and respond safely when supporting older adults and people living with dementia.
Our person-centred, human rights-based training develops the confidence and practical skills to prevent escalation, reduce restrictive practices and support positive outcomes.
The Challenges in Dementia Care
Unpredictable moments of distress can leave a person with dementia frightened and a member of staff shaken or accidentally hurt. Even one incident can ripple through a nursing home, unsettling residents and colleagues alike.
Despite teams' best efforts to prevent such incidents, distress responses still occur for many people living with dementia, and staff must navigate these sensitive moments with care and consideration often while short-staffed and juggling higher-acuity caseloads.
How We Can Help
Designed around the outcomes you want to achieve
At Maybo, we work in partnership with services supporting people living with dementia to reduce distress, improve quality of life and build staff confidence. We take time to understand your service, the people you support and the challenges your teams face.
Together, we tailor training to your roles, risks and desired outcomes, ensuring staff develop the knowledge and practical skills they need. Our approach combines prevention, trauma-informed and person-centred communication, and de-escalation, with a clear focus on reducing restrictive practices and creating safer, more compassionate outcomes for everyone.
Maybo Training Programmes
Our three progressive programme levels provide a flexible framework rather than fixed, off-the-shelf packages. They help identify the right starting point based on staff roles, responsibilities and risks. We then work with you to tailor the programme’s content, emphasis and practical application to your service.
Explore the options below, contact us to discuss your needs, or learn more in our e-brochure.
Safer Approaches
Specification
Delivery: In-person / Trainer-led
Duration: 6 hours
Pre-Requisites: No
Max. Group Size: 15
CPD Points: 6
Blended Learning Option: Yes
Virtual Delivery Option: Yes
Train-the-Trainer: Yes
Who's it for?
For all staff involved in supporting people living with dementia who may experience distress responses.
What will staff learn?
An interactive, foundational programme that equips teams with evidence-informed principles and practical approaches to prevent and de-escalate distress responses.
Safer Responses
Specification
Delivery: In-person / Trainer-led
Duration: 9 hours
Pre-Requisites: No
Max. Group Size: 12
CPD Points: 9
Blended Learning Option: Yes
Virtual Delivery Option: Partial
Train-the-Trainer: Yes
Who's it for?
For staff who face a higher likelihood of behavioural risk or who provide direct support in more complex situations.
What will staff learn?
Building on Safer Approaches, this programme includes personal safety principles and non-restrictive redirection and guiding skills for safely supporting someone in distress.
Safer Interventions
Specification
Delivery: In-person / Trainer-led
Duration: 12 hours +
Pre-Requisites: No
Max. Group Size: 12
CPD Points: 12
Blended Learning Option: Yes
Virtual Delivery Option: Partial
Train-the-Trainer: Yes
Who's it for?
For specialist services such as nursing and complex care settings where there is a need to hold a person as a last resort to facilitate essential medical treatment and procedures.
What will staff learn?
Building on Safer Responses, this programme provides carefully assessed, tailored physical response strategies that protect dignity, emotional wellbeing and staff safety when intervention is necessary.